Data protection and privacy governance.
At Mantis Dubai, we collect personal identifiers solely to facilitate elite experiences. This includes reservation details and preference data provided during your high-touch interactions with our concierge.
Collected data is utilized to refine our service delivery, ensuring that every visit is tailored to your unique expectations and to maintain the seamless operational flow of our DIFC venue.
We employ industry-leading encryption and security measures to protect your digital footprint. Access to guest information is strictly limited to authorized personnel under rigorous confidentiality agreements.
You maintain complete sovereignty over your data. Requests for information disclosure, modification, or removal from our secure guest list are processed with immediate priority by our digital team.
Inquiries regarding our data sovereignty practices or GDPR compliance can be directed to our Chief Information Officer at info@mantisdubai.com
